Seju33 Privacy Policy – Indonesia Member Data Protection

1Introduction and Scope of Policy

This Privacy Policy explains in detail how seju33 ("us", "Platform") collects, processes, stores, and protects your personal data ("You", "member", "user") when you use our services — whether through our website at seju33.onl or via our mobile app.

By accessing or using seju33 services, you confirm that you have read and understood this policy. The Privacy Policy applies in conjunction with the Terms and Conditions us and forms an inseparable part of the seju33 service usage agreement.

2Personal Data We Collect

Seju33 collects various types of data to ensure the platform functions properly and delivers the best experience to you. The following is a categorization of the data we collect:

3How We Use Your Data

The data we collect is used responsibly and only for clearly justifiable purposes. The following are the primary uses of your personal data at seju33:

• Account management: Create, verify, and maintain your member account, including the KYC process required by regulation.
• Service delivery: Process deposit and withdrawal transactions, provide access to games, and ensure all platform features function normally for you.
• Customer support: Respond to inquiries, resolve technical issues, and handle account-related requests accurately and efficiently.
• Security and fraud prevention: Detect suspicious activity, prevent unauthorized access, and protect your account from third-party misuse.
• Experience personalization: Show relevant game recommendations and promotions tailored to your playing preferences — without being intrusive or disruptive.
• Important communications: Send notifications about platform updates, policy changes, or security information relevant to your account.
• Legal obligation fulfillment: Comply with reporting and audit requirements mandated by the relevant regulatory authorities.
• Service improvement: Analyze usage patterns in aggregate (anonymized) to improve platform features and performance.

4Legal Basis for Data Processing

Every instance of personal data processing carried out by seju33 has a clear legal basis. We process your data under one or more of the following legal bases:

• Contract performance: Processing necessary to fulfill our obligations under the service agreement with you — including transaction processing and account management.
• Explicit consent: For processing that is not required to fulfill a contract, such as sending optional promotional materials, we will request your written consent in advance.
• Legal obligation: Processing required by applicable laws and regulations, including KYC obligations and anti-money laundering reporting.
• Legitimate interest: Processing for the purposes of platform security, fraud prevention, and service quality improvement that does not infringe on your fundamental interests.

5Data Sharing with Third Parties

Seju33 is firmly committed to never selling members' personal data. However, to operate the platform effectively, we need to share data with a limited number of trusted third-party categories under restricted conditions:

• Technology service providers: Server infrastructure partners, payment gateway providers, and cybersecurity vendors who help us operate the platform. All partners are bound by strict confidentiality agreements.
• Game providers: seju33's partner game providers receive only the minimal data required to verify betting transactions and game results. No complete identity data is shared.
• Legal and regulatory authorities: seju33 is required to comply with formal requests from competent authorities such as law enforcement agencies, tax authorities, or industry regulators in accordance with applicable law.
• Independent audit and verification: External auditors contracted to verify platform integrity and regulatory compliance may access relevant data under strictly enforced confidentiality agreements.

6Data Security and Technical Safeguards

Seju33 invests significant resources to ensure members' personal data is protected to the highest security standards currently available. The technical security measures we implement include:

That said, no security system in the world can guarantee 100% absolute protection. We therefore also encourage you to take personal protective measures — such as using a strong and unique password, enabling two-factor authentication, and never sharing your login credentials with anyone.

7Data Retention and Deletion

Seju33 does not retain your personal data longer than necessary. The following are the data retention principles we apply:

• Active account data: For as long as your account is active and within a reasonable recovery period after account closure.
• Financial transaction data: Retained for a minimum of 5 (five) years in accordance with applicable tax and anti-money laundering regulations in Indonesia.
• Security logs: Retained for 2 (two) years for security audit purposes and incident investigations if required.
• Support communication data: Ticket history and live chat records are retained for 1 (one) year after resolution for quality assurance purposes.
• Anonymous analytics data: Fully anonymized data may be retained indefinitely as it can no longer be linked to any specific individual.

Once the retention period expires, data will be permanently deleted or anonymized using secure, non-recoverable deletion procedures.

8Cookies and Tracking Technologies

Seju33 uses cookies and similar technologies to enhance your experience on the platform. The following are the types of cookies we use and their purposes:

• Essential cookies: Required for basic platform functions such as maintaining your login session. These cookies cannot be disabled without disrupting core functionality.
• Preference cookies: Save your preferences and settings such as language, display theme, and notification preferences so you do not need to reconfigure them each time.
• Analytics cookies (internal): Help us understand how the platform is used in aggregate to improve design and features. This data is processed internally and is not shared with external analytics platforms.
• Security cookies: Used to detect suspicious activity and protect your account from potential unauthorized access.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the seju33 platform.

9Your Rights Over Personal Data

As a seju33 member, you have a set of rights you may exercise at any time regarding your personal data. We are committed to processing all rights requests within a reasonable timeframe, generally no more than 30 (thirty) calendar days:

10International Data Transfer

As a digital platform, parts of seju33's technical infrastructure may involve processing data outside of Indonesia — for example, through cloud servers or international technology partners. In every case of international data transfer, seju33 ensures that:

• Transfers are made only to parties that provide data protection guarantees equivalent to or higher than the standards applicable in Indonesia.
• Appropriate data transfer agreements are signed with every party receiving data outside the country.
• Sensitive financial data and primary identity information of Indonesian members are processed on servers located in regions with robust data protection regulations.

11Privacy Policy Changes

This Privacy Policy may be updated from time to time to reflect changes in our data collection practices, new legal requirements, or service improvements. For any changes deemed material, seju33 will:

• Update the "Last updated" date at the top of this document.
• Send a notification to your registered email address at least 14 (fourteen) days before the changes take effect.
• Display clear notices on the platform to inform members of any updates.

Continued use of seju33 services after the effective date of any changes constitutes acceptance of the updated policy.

12How to Contact the seju33 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, the seju33 privacy team is available through the following channels:

• Live chat platform: The fastest way for general inquiries — available 24 hours a day, 7 days a week via the chat icon on the seju33 platform.
• Email address: [email protected] — for formal requests regarding data rights or privacy incident reports.
• FAQ Page: Many common privacy questions have been answered on the FAQ us.

We are committed to responding to all privacy-related inquiries within 3 (three) business days for general questions, and 30 (thirty) calendar days for formal data rights requests.